These terms govern your use of COA's services and facilities. Please read them carefully before booking an appointment or using our services.
Welcome to COA Biohacking Lounge & Clinic ("COA," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and COA governing your access to and use of our services, facilities, and website.
By accessing our facility, booking an appointment, using our services, or browsing our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
COA provides evidence-based biohacking and wellness optimization services, including but not limited to:
Service descriptions on our website, marketing materials, and verbal communications are for informational purposes and may be subject to change. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
Our services are designed for wellness optimization and are not intended to diagnose, treat, cure, or prevent any disease. They should not replace medical advice or treatment from qualified healthcare professionals. See our Medical Disclaimer for more information.
You must be at least 18 years of age to use our services. Minors under 18 may only use our services with written consent from a parent or legal guardian and must be accompanied by an adult during all sessions.
All clients must complete a comprehensive health screening questionnaire before using our services. You agree to:
For certain services or medical conditions, we may require written clearance from your physician. We reserve the right to refuse service if we determine that a particular therapy may not be appropriate for your health status.
You acknowledge that certain health conditions may contraindicate specific therapies. It is your responsibility to inform us of any conditions that may affect your ability to safely use our services.
Appointments can be made through our website, by phone, or in person. All appointments are subject to availability and confirmation by COA.
Prices for services are listed on our website and at our facility. Prices are subject to change without notice. The price in effect at the time of booking will apply to your service.
We accept payment via:
Membership and package terms will be outlined in a separate agreement at the time of purchase. Unless otherwise specified, packages are:
For services requiring prepayment, failure to pay may result in cancellation of your appointment. Outstanding balances may be subject to late fees and collection procedures.
You may cancel or reschedule appointments subject to the following conditions:
We reserve the right to cancel appointments due to equipment malfunction, staff illness, emergency situations, or other unforeseen circumstances. In such cases, we will:
Refunds will be processed to the original payment method within 7-10 business days. Packages and memberships may have different refund terms as specified in your purchase agreement.
While using our facility and services, you agree to:
The following behaviors are strictly prohibited:
Violation of these conduct rules may result in immediate termination of your session without refund, suspension or termination of membership, and/or being banned from the facility.
Important Medical Information
By using our services, you acknowledge that you have read and understood our complete Medical Disclaimer and consent to the risks associated with biohacking therapies.
COA staff, consultants, and materials do not provide medical advice, diagnosis, or treatment. Our services are complementary wellness protocols and should not replace medical care from licensed physicians.
You acknowledge and accept that:
By using our services, you waive and release COA, its owners, employees, contractors, and affiliates from any liability for injuries, adverse reactions, or other harm arising from your use of our services, except in cases of gross negligence or willful misconduct.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will meet your expectations or that they will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, COA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
In any case, our total liability to you for all claims arising from your use of our services shall not exceed the amount you paid for services in the 12 months preceding the claim.
You agree to indemnify and hold harmless COA from any claims, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of our services.
All content on our website, marketing materials, and facility, including text, graphics, logos, images, protocols, and software, is the property of COA or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. You may not:
"COA," our logo, and other marks are trademarks of COA Biohacking Lounge & Clinic. You may not use these marks without our prior written permission.
You may terminate your relationship with COA at any time by ceasing to use our services and closing your account (if applicable). Memberships and packages may have specific termination terms.
We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, including but not limited to:
Upon termination, your right to use our services ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including liability limitations, indemnification, and dispute resolution.
These Terms shall be governed by and construed in accordance with the laws of India, specifically the jurisdiction of Maharashtra, without regard to conflict of law principles.
In the event of any dispute arising from these Terms or your use of our services:
You agree that the courts of Pune, Maharashtra shall have exclusive jurisdiction over any legal proceedings arising from these Terms.
You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions or class-wide arbitration.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and COA regarding your use of our services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, government actions, wars, pandemics, or other force majeure events.
If you have questions about these Terms of Service, please contact us:
COA Biohacking Lounge & Clinic
Email: legal@coawellness.in
Phone: +91 (XXX) XXX-XXXX
Address: Pune, Maharashtra, India
Business Hours: Monday - Saturday, 8:00 AM - 8:00 PM